Nikolai Nikiforov: A month’s campaign for improving quality of communication found a broad response among Tatarstan citizens

RT Deputy Prime Minister - Minister of info and communication Nikolai Nikiforov informed at a press conference in IA “Tatar-inform” that a month’s campaign for improving quality of communication found a broad response among Tatarstan citizens.

We remind that by RT President assignment on January,24,2011 a month’s campaign for improving quality of mobile and radiotelephone communication, cable and TV on-air broadcasting and Internet access was announced in republic. It was then prolonged for one month.

On web-site of RT Ministry of info and communication by the link digital.tatarstan.ru/micmap.htm using interactive map one could find a place where he came across problems connected with quality of communication services, then click a link “Put a mark and send complaint” and fill in the questionnaire. Complaints are also received by telephone (843) 5-114-115.

“The campaign showed paradoxical results – there is no any legal tool to make mobile operators responsible for low-quality communication services”, - Nikolai Nikiforov said. By his words, Administration of Federal anti-monopoly service on RT instituted 18 court examinations upon low-quality communication services. Probably Tatarstan experience will be used on federal level.
Minister noted that all operators reacted to a month’s campaign and corrected their investment programs.