Demand for home delivery of mail increased in 25 times

Clients of Russian Post started to use the company's digital services more often. From March, 30 to April, 3 in the mobile application and on the pochta.ru website, they issued 25 times more requests for delivery of items from the office to their home than two weeks earlier.

In late March, in connection with the spread of coronavirus infection, the Russian Post halved the cost of delivering parcels over two kilogrammes and expanded the list of items delivered to your home from post offices. If earlier customers had to go to the post office for mail, now they prefer to order their home delivery via digital channels. From March, 30 to April, 1, the peak of demand for the service occurred, when the Russian Post offices were closed for visiting.