Make an appointment with a doctor in two clicks: new telemedicine platform launched in Tatarstan
A resident of the IT Park, TeleDoc company has developed the T-Doc telemedicine platform, which allows patients to receive online medical consultations and undergo examinations without queues or unnecessary trips to the clinic.
Telemedicine services gained popularity during the coronavirus pandemic when digital technologies became essential for providing remote medical care. The Russian telemedicine services market continues to grow steadily. Russian Minister of Health Mikhail Murashko stated in an interview that the volume of telemedicine services is five times higher than planned targets. According to BusinesStat, the market tripled between 2020 and 2024, reaching 15.8 billion roubles, and according to MAR CONSULT forecasts, it reached 20–21 billion roubles by the end of 2025. The growth drivers of the Russian telemedicine market include the development of AI technologies and personalized medical services.
Seeing a doctor often takes a lot of time and effort. To see a specialist, it is necessary to make an appointment in advance, go to the clinic, wait in line, undergo tests, wait for results and return for a follow-up appointment. Sometimes this process can take a week or even longer.
On the T-Doc platform, necessary medical procedures can be arranged remotely. The service will be particularly useful for residents of remote areas — eliminating travel time and waiting in queues.
T-Doc also helps patients who have difficulty making appointments with specialized doctors. Now you can see the right doctor in two clicks: the platform connects patients with qualified specialists via messages or video chats. Currently, the app offers online consultations with more than 40 general practitioners and specialists in various areas.
How to get a consultation:
• Choose a doctor, a convenient appointment time and describe your symptoms.
• Join a video call or chat — the doctor will explain the treatment plan in simple terms.
• If necessary, the specialist can arrange for home sample collection through partners.
The consultation with a doctor lasts up to 30 minutes. An express consultation format — a 5-minute question to a doctor — will soon be available. In 2026, the company plans to launch home visits by doctors, organize remote medical consultations and implement a medical information system.