The most popular requests of Tatarstan citizens to the contact centre for digital permits named

It is indicated that the average time expectation of a response of the call centre operator is one minute, while the consultation itself lasts a little less than three minutes.

Meanwhile, most of the residents of the republic apply to a contact centre about registering in the system: in percentage terms, such calls makes almost half of the total number of calls.

At the same time, one third of all users call the hotline for advice on obtaining digital permits to leave home.

Approximately 12 per cent of Tatarstan citizens have difficulty registering, and less than two per cent complain of the length of receiving an SMS permit to exit.

Single hotline number: 8-800-250-90-33. Contact centre staff will provide you all necessary information.