Tatarstan residents warned about fraudulent scheme to "improve" communication quality

Under the pretext that it is necessary to update network settings or perform technical manipulations to improve the quality of communication, fraudsters try to access confidential information, as well as to commit fraud with other people's money.

"Fraudsters present themselves as employees of the telecom operator and call subscribers, claiming that it is necessary to update network settings or perform some technical manipulations to improve the quality of communication. They report that a planned replacement of equipment on cellular towers is underway, creating an artificial urgency. Usually, such tricks are used as threats of temporary disconnection of communication services or unavailability of the Internet in case of refusal to follow their instructions," Director of the MTS "Zashchitnik" product Andrey Biychuk said.

The expert explained that after this, fraudsters can ask the subscriber to tell a unique code or password, presumably received from State Services Portal or from the personal account of the telecom operator.

This, in turn, can be used to gain access to confidential information and personal data of the subscriber and carry out financial fraud.

To combat such fraudsters, Biychuk recommends using antispam and blocking services for suspicious numbers, avoiding clicking on dubious links, and not giving out your logins or passwords over the phone. In general, it is important to act with a cool head - do not rush to perform any actions required by phone, even if the situation seems urgent or threatens to lose communication.